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     Absent Companion And Adversity Wellbeing Services has expanded to include support for human-related grief and trauma. As with pets, we understand that their contribution to your life has been immeasurable and so they will be sorely missed. Sometimes these feelings are overwhelming and a counsellor needs to help navigate the difficult path you have ahead. We provide non-judgmental, non-discriminatory, professionally qualified counsellors, who work with your concerns and future, focusing on your experience of grief. We offer complimentary counselling to all clients who are dealing with their own or a family member's:

  • death
  • terminal illness
  • family member who has gone missing, in whatever circumstances


     Missing someone you love never stops because their contribution to your life cannot be erased. We will always feel they are a part of us.



     We can arrange appointments within 24 hours of the request made. To organise a time, please email us on This email address is being protected from spambots. You need JavaScript enabled to view it., or call us on (08) 8121 5775. We offer a call-back service to rural and interstate callers.

     Our grief counselling aims to help clients understand the context of their loss, accept the loss, find a new place in their heart for their loved one, and find ways to express their pain that honours the pet they lost. We help the client navigate through this difficult time. Counsellors offer reassurance and guidance, assisting in any problem-solving or decision-making.

     Families with terminally or very ill members are given support and tools to help cope. We understand that sometimes making decisions on health can make you stop in your tracks. While helping build strength and resilience, we will help prepare the client for the big decisions that will inevitably come. We will offer coping tips, emotional support, help with the planning process, and speak about the changes that have occurred in life since the person has become ill, looking at which factors support the situation, and which are causing issues.

     Our trauma care works with people who have witnessed or experienced an accident or injury. We understand that it impact our lives greatly, sometimes for the worst as well as the good. Clients who have gone through such unfortunate experiences are given support while counsellors assist in helping clients express themselves wholly, reach acceptance, address nightmares, flashbacks or visions, review coping mechanisms, and focus on any key issues the client has.

     Families with recently missing family members are also invited to call, as counsellors are able to assist you with dealing with the hopefully temporary loss and work through the frustrations of awaiting news. A missing family member is a painful situation; our counsellors hope to help offer some relief.  

    ACAWS also provides follow-up care, ensuring our clients remain on a positive path. Our primary focus is on them and their best interests.

   Sometimes clients need further care, such as if they suffer grief with complications, or have a history of difficult adaption. In these cases, we provide the best care possible and may offer extended services. If a client requires more specialised care, we will refer to services more equipped to provide in-depth treatment. We are connected to a network of qualified, caring professionals.


     Memory Road is a special place for our clients. To honour their lost ones, we will add their pet's photo and a description that gives the final thoughts of the family. We leave the messages up indefinitely, as that's how long they will be remembered. Due to the confidential nature of our services, we do not publish client's names, private details, or contact details. We suggest clients use a username for privacy, unless they are comfortable to be identified.

     To submit, email us at This email address is being protected from spambots. You need JavaScript enabled to view it. with the subject line, Memory Road. Write the message you'd like added to the photo, such as:


     Grandmother Sherry was always remembered for her bright red lipstick and her abnormal-shaped scarves, which we all wore with gratitude, but always giggled about later. She knew they weren't very well created, yet made them every year as a traditional Christmas gift. 

     Uncle Jeremy was most known by those he saved, working as a Firefighter. My Aunt used to worry the job would be the end of him, however he passed from Cancer in April. Despite being ill, he was never afraid to be honest about how he felt, then picked himself up to keep fighting. In his later years, he worked at a charity store, serving customers when he was not in hospital for treatment. His colleagues always felt warmed by his brave smile at work.


     Images must be less than 500x500 pixels, as we only host small images. Please note: we do not accept attachments in email, so photos you want to use for the submission must be hosted elsewhere. If you have pictures of your animals on Twitter or Facebook, include the link of a photo. Alternatively, upload your image to, a free image host that is easy to use, and doesn't require you make an account.

     Additionally, we offer a special area your family can add extra information about your family member. Want to write their life story? Go ahead. Want to share more images? You're welcome. Ask about the special page in email and send us the writing and photo links (photos have to be hosted elsewhere) and we'll construct the page for you. This service is free of charge and can be used to remember your pet fully. You can share the page with family, or share it with friends on social networking sites.

      Bless you on your journey, and we look forward to assisting you. May you heal from your losses.

Email:  This email address is being protected from spambots. You need JavaScript enabled to view it.
Phone: (08) 8121 5775
Call-back and Skype to Skype services available for rural and interstate callers.

See contact information for business hours.

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Before you get a dog, you can't quite imagine what living with one might be like; afterward, you can't imagine living any other way. -- Caroline Knapp, author.

Disability is a matter of perception. If you can do just one thing well, you're needed by someone. -- Martina Navratilova

Grief can be the garden of compassion. If you keep your heart open through everything, your pain can become your greatest ally in your life's search for love and wisdom. -- Rumi

Those that won't be counseled can't be helped. -- Benjamin Franklin

The greatness of a nation can be judged by the way its animals are treated. -- Mahatma Gandhi

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